Privacy Policy

TABLE OF CONTENTS

1. WHAT WE DO
2. INFORMATION WE COLLECT
3. HOW WE USE YOUR INFORMATION
4. DATA STORAGE AND RETENTION
5. YOUR DATA CONTROL RIGHTS
6. THIRD-PARTY AI PROVIDERS
7. TECHNICAL AND SERVICE LOGS
8. DATA SECURITY
9. CHILDREN'S PRIVACY
10. INTERNATIONAL DATA TRANSFERS
11. YOUR PRIVACY RIGHTS (GDPR, CCPA)
12. CHANGES TO THIS POLICY
13. CONTACT US

1. WHAT WE DO

Integral Tech OÜ operates an AI model aggregation platform that serves as a unified hub for accessing multiple AI models and services. We do not train our own AI models. Instead, we:

• Aggregate and provide access to various third-party Large Language Models (LLMs) and AI services
• Route your prompts and requests to the appropriate AI model providers
• Store your conversation history and prompts to provide continuity in your interactions
• Manage your account, authentication, and billing
• Provide a user-friendly interface for interacting with multiple AI models through a single platform

2. INFORMATION WE COLLECT

Account Information

When you create an account, we collect:

• Email address
• Username and password (passwords are encrypted)
• Display name (optional)
• Profile information (optional)

Chat and Prompt Data

As a core function of our service, we store your interactions with AI models:

• Prompts: The text, questions, or instructions you send to AI models
• AI Responses: The responses generated by the AI models
• Chat History: Your complete conversation threads with timestamps
• Attached Files: Any files, images, or documents you upload as part of your prompts
• Model Selection: Which AI models you chose to interact with

Important: You have full control over this data and can delete individual messages, entire chat threads, or all of your chat history at any time through our interface.

Payment Information

We do NOT process or store payment card information. All payment processing is handled securely by our third-party payment service provider. We only collect:

• Billing name and address
• Transaction history and invoices (for tax and legal compliance)
• Subscription status and usage limits

Our payment service provider processes your payment method information directly and securely. We never have access to your full credit card numbers or payment credentials.

Technical and Service Logs

We automatically collect certain technical information for service operation, security, and troubleshooting:

• IP Address: Your internet protocol address
• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, features used, timestamps
• Performance Data: API response times, error logs, system diagnostics
• Security Logs: Authentication attempts, suspicious activity

Important: While you can delete your account and all associated chat/prompt data, we retain technical and service logs (IP addresses, device information, etc.) for security, legal compliance, and system troubleshooting purposes. These logs do not contain your prompts or chat content.

3. HOW WE USE YOUR INFORMATION

We use the collected information to:

• Provide the Service: Route your prompts to AI models, store chat history, and deliver AI responses
• Account Management: Authenticate your identity, manage your account settings and preferences
• Billing: Process payments, manage subscriptions, and send invoices
• Service Improvement: Analyze usage patterns (in aggregate) to improve our platform
• Security: Detect and prevent fraud, abuse, and unauthorized access
• Legal Compliance: Comply with applicable laws, regulations, and legal requests
• Customer Support: Respond to your inquiries and troubleshoot issues

We do NOT use your prompts or chat data to train AI models. We are an aggregation platform, not an AI model developer.

4. DATA STORAGE AND RETENTION

Chat and Prompt Data

Your chat history and prompts are stored in our secure database to provide continuity across sessions. This data is retained:

• Until you manually delete it through our interface
• Until you delete your account (which removes all associated chat data)
• If your account is inactive for more than 2 years, we may delete old chat data after notifying you

Account Information

Your account information is retained as long as your account remains active. Upon account deletion:

• Your email, username, and profile information are permanently deleted
• All chat history and prompts are permanently deleted
• Payment history may be retained for tax and legal compliance purposes (typically 7 years)

Technical and Service Logs

Technical logs (IP addresses, device information, error logs) are retained separately for:

• Security and fraud prevention (typically 90 days to 1 year)
• Legal compliance and regulatory requirements (up to 7 years)
• System troubleshooting and performance optimization (typically 30-90 days)

Important: These technical logs cannot be deleted through the user interface as they are essential for security, legal compliance, and system integrity. However, they do not contain your chat content or prompts.

5. YOUR DATA CONTROL RIGHTS

We believe you should have full control over your data. You can:

Delete Individual Messages or Chats

Through our interface, you can delete:

• Individual messages within a conversation
• Entire chat threads
• All chat history at once

Deletions are immediate and permanent. We do not keep backups of deleted chat data.

Delete Your Account

You can permanently delete your account at any time through your account settings. This will:

• Permanently delete your account information (email, username, profile)
• Permanently delete ALL of your chat history and prompts
• Cancel any active subscriptions
• Remove your access to the platform

What is NOT deleted: Technical service logs (IP addresses, timestamps, device information) and payment records required for legal compliance remain in our systems but are disassociated from your personal identity.

Export Your Data

You can export your chat history and prompts in a machine-readable format (JSON/CSV) through your account settings or by contacting support.

6. THIRD-PARTY AI PROVIDERS

As an AI model aggregation platform, we transmit your prompts to third-party AI service providers to generate responses. These providers include but are not limited to:

• OpenRouter (for access to various text generation models)
• Replicate (for image and video generation models)
• OpenAI (for specific models like GPT-IMAGE-1 via Replicate)
• Other AI model providers integrated through OpenRouter and Replicate

Important: When you send a prompt, it is transmitted to the selected AI provider to generate a response. Each provider has their own privacy policy and data handling practices.

We recommend reviewing the privacy policies of these providers:

• OpenRouter Privacy Policy: https://openrouter.ai/privacy
• Replicate Privacy Policy: https://replicate.com/privacy
• OpenAI Privacy Policy: https://openai.com/privacy

We only share the minimum necessary information (your prompt and selected parameters) with these providers. We do not share your email address, account details, or payment information with AI model providers.

7. TECHNICAL AND SERVICE LOGS

We maintain technical and service logs that are separate from your chat data. These logs are essential for:

Security and Fraud Prevention

• Detecting and preventing unauthorized access attempts
• Identifying patterns of abuse or malicious activity
• Investigating security incidents
• Protecting our platform and other users from threats

Legal Compliance

• Responding to lawful requests from authorities
• Complying with tax and financial regulations
• Meeting data retention requirements under applicable laws
• Defending legal claims or enforcing our terms of service

System Performance

• Troubleshooting technical issues
• Optimizing platform performance
• Monitoring service availability and uptime
• Analyzing usage patterns to improve infrastructure

What's in these logs: IP addresses, timestamps, device types, browser information, API endpoints accessed, HTTP status codes, error messages (without chat content).

What's NOT in these logs: Your actual prompts, chat content, AI responses, or personally identifiable conversation data.

8. DATA SECURITY

We implement industry-standard security measures to protect your data:

• Encryption: All data is encrypted in transit (TLS/SSL) and at rest
• Access Controls: Strict access controls limit who can access your data
• Secure Infrastructure: Our servers are hosted in secure, certified data centers
• Password Security: Passwords are hashed using bcrypt with strong salts
• Payment Security: Payment processing is handled by PCI-DSS compliant third-party payment service providers
• Regular Security Audits: We conduct regular security assessments and updates

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

9. CHILDREN'S PRIVACY

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@integraltech.ee. We will promptly delete such information from our systems.

10. INTERNATIONAL DATA TRANSFERS

Our services are operated from the United States. If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries.

Data protection laws in the United States may differ from those in your country. By using our Service, you consent to the transfer of your information to the United States and other countries where we operate.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, we comply with applicable data transfer requirements, including the use of Standard Contractual Clauses when necessary.

11. YOUR PRIVACY RIGHTS (GDPR, CCPA)

For EEA, UK, and Swiss Residents (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to Restrict Processing: Limit how we use your personal data
• Right to Data Portability: Receive your data in a machine-readable format
• Right to Object: Object to processing of your personal data
• Right to Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at hello@integraltech.ee. You also have the right to lodge a complaint with your local data protection authority.

For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have the following rights:

• Right to Know: Request disclosure of personal information we collect, use, and share
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do NOT sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, contact us at hello@integraltech.ee.

12. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email if the changes are significant
• Post a notice on our platform highlighting the changes

We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

13. CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: hello@integraltech.ee

We will respond to your inquiry within 30 days.